Resources/SOC 2 How To Get For Cybersecurity Companies

Summary

Security (the Common Criteria) is mandatory. Beyond that, cybersecurity companies should strongly consider adding: Based on your gap analysis, implement the controls you’re missing. This phase typically takes 3–6 months depending on your starting point. Common remediation tasks for cybersecurity companies include:


SOC 2 for Cybersecurity Companies: A Complete Guide to Getting Certified

If you run a cybersecurity company, SOC 2 compliance isn’t just a checkbox — it’s a competitive differentiator. Prospects and enterprise clients increasingly require SOC 2 reports before signing contracts, and for companies in the security space, the stakes are even higher. Your clients trust you to protect their most sensitive assets, and SOC 2 certification demonstrates you have the internal controls to back that promise up.

This guide walks you through exactly how to get SOC 2 certified as a cybersecurity company, including what makes the process unique for your industry.


What Is SOC 2 and Why Does It Matter for Cybersecurity Companies?

SOC 2 (System and Organization Controls 2) is an auditing framework developed by the American Institute of Certified Public Accountants (AICPA). It evaluates how well your organization protects customer data based on five Trust Services Criteria (TSC):

  • Security (required)
  • Availability
  • Processing Integrity
  • Confidentiality
  • Privacy

For cybersecurity companies specifically, SOC 2 carries extra weight. You’re selling security solutions to organizations that are themselves trying to reduce risk. If you can’t demonstrate that your own house is in order, why would anyone trust you with theirs?

Beyond credibility, SOC 2 certification helps cybersecurity firms:

  • Win enterprise contracts that require vendor security attestation
  • Reduce the volume of lengthy security questionnaires from prospects
  • Demonstrate compliance maturity to investors and partners
  • Differentiate from competitors who haven’t gone through the process

SOC 2 Type I vs. Type II: Which One Do You Need?

Before starting the process, you need to decide which type of SOC 2 report to pursue.

SOC 2 Type I

A Type I report evaluates whether your controls are designed appropriately at a single point in time. It’s faster to obtain (typically 2–3 months) and can serve as a stepping stone, but many enterprise buyers now require Type II.

SOC 2 Type II

A Type II report evaluates whether your controls are operating effectively over a defined observation period — typically 6 to 12 months. This is the gold standard and what most enterprise clients expect.

Recommendation for cybersecurity companies: Aim for SOC 2 Type II. Your clients are sophisticated buyers who understand the difference, and a Type I report alone may not satisfy their vendor management requirements.


Step-by-Step: How to Get SOC 2 Certified

Step 1: Define Your Scope

Scoping is arguably the most important decision you’ll make. Your scope defines which systems, services, and data are included in the audit. For cybersecurity companies, this typically includes:

  • Your core product or platform
  • Infrastructure (cloud environments, data centers)
  • Internal tools that touch customer data
  • Key personnel and their access controls

Keep your scope focused but honest. Auditors will probe the boundaries, and artificially narrow scoping can create problems later.

Step 2: Choose the Right Trust Services Criteria

Security (the Common Criteria) is mandatory. Beyond that, cybersecurity companies should strongly consider adding:

  • Confidentiality — especially if you handle sensitive client data, threat intelligence, or vulnerability information
  • Availability — critical if your product is a security monitoring or incident response tool with uptime SLAs
  • Privacy — relevant if you process personal data as part of your service delivery

Step 3: Conduct a Readiness Assessment (Gap Analysis)

Before engaging an auditor, conduct an internal readiness assessment to identify gaps between your current controls and SOC 2 requirements. This is where many cybersecurity companies are surprised — even firms with strong technical security often have gaps in:

  • Vendor management programs — formal third-party risk assessments
  • HR security policies — background checks, onboarding/offboarding procedures
  • Change management documentation — evidence that changes follow a defined process
  • Risk assessment documentation — formal, written risk assessments updated regularly
  • Business continuity and disaster recovery plans

Step 4: Build and Implement Missing Controls

Based on your gap analysis, implement the controls you’re missing. This phase typically takes 3–6 months depending on your starting point. Common remediation tasks for cybersecurity companies include:

  • Formalizing policies that may exist informally (incident response, access control, data classification)
  • Implementing or improving logging and monitoring (often already strong in security firms)
  • Establishing a vendor risk management process
  • Creating evidence collection workflows so auditors can verify controls are working

Pro tip: Cybersecurity companies often have excellent technical controls but weak documentation. Auditors need evidence — logs, screenshots, records, approvals — not just your word that something happens.

Step 5: Select a Qualified CPA Auditor

SOC 2 audits must be conducted by a licensed CPA firm. Not all auditors have equal experience with cybersecurity companies. When evaluating firms, ask:

  • Do they have experience auditing security vendors or SaaS companies?
  • What is their typical audit timeline and process?
  • Do they offer readiness assessments as a separate engagement?
  • What evidence formats do they accept?

Audit costs typically range from $15,000 to $60,000+ depending on scope complexity, company size, and the auditor’s reputation.

Step 6: Undergo the Audit

During the audit, your auditor will:

  • Review your policies and procedures
  • Interview key personnel
  • Test a sample of controls to verify they operate as described
  • Request evidence for the observation period (for Type II)

Expect the audit itself to take 4–8 weeks of active engagement, though the observation period for Type II means the overall timeline is longer.

Step 7: Receive Your Report and Address Exceptions

Once the audit is complete, you’ll receive your SOC 2 report. If auditors identify exceptions (controls that didn’t operate effectively), you’ll have an opportunity to respond. Exceptions don’t necessarily disqualify you, but they will be noted in the report.

After receiving your report, you can share it with prospects and clients — typically under NDA.


Unique Considerations for Cybersecurity Companies

Your Clients Will Read the Report Carefully

Unlike buyers in other industries, your clients’ security teams will scrutinize your SOC 2 report in detail. Any exceptions or qualifications will be noticed and questioned. This raises the bar for the quality of your controls and documentation.

Penetration Testing Is Expected

SOC 2 doesn’t mandate penetration testing, but for cybersecurity companies, clients will expect to see it referenced in your controls. Conduct annual third-party pen tests and include the results (and remediation evidence) in your audit evidence.

Encryption and Access Controls Must Be Airtight

Given your industry, auditors and clients will pay particular attention to:

  • Encryption in transit and at rest
  • Multi-factor authentication across all systems
  • Privileged access management
  • Least-privilege access principles

How Long Does the SOC 2 Process Take?

Phase Typical Timeline
Readiness assessment 2–4 weeks
Remediation 3–6 months
Type I audit 4–8 weeks
Type II observation period 6–12 months
Type II audit fieldwork 4–8 weeks

Total time to SOC 2 Type II: Realistically 12–18 months from scratch, though companies with strong existing controls can compress this timeline.


Tools That Can Speed Up the Process

Compliance automation platforms like Vanta, Drata, and Secureframe can significantly reduce the time and manual effort involved in SOC 2 preparation. These tools:

  • Continuously monitor controls and collect evidence automatically
  • Map your existing infrastructure to SOC 2 requirements
  • Integrate with your cloud providers, HR systems, and ticketing tools
  • Provide audit-ready dashboards for your CPA firm

For cybersecurity companies, these tools are particularly valuable because they reduce the operational burden on your engineering team.


Frequently Asked Questions

How much does SOC 2 certification cost for a cybersecurity company?

Total costs typically range from $30,000 to $100,000+ when you factor in auditor fees, internal staff time, tooling, and any remediation work required. Compliance automation tools can reduce internal labor costs but add a subscription expense of $10,000–$30,000 per year.

Does SOC 2 replace other certifications like ISO 27001?

No. SOC 2 and ISO 27001 serve different purposes and are recognized differently across markets. SOC 2 is most recognized in North America, while ISO 27001 is more widely accepted internationally. Many enterprise cybersecurity companies pursue both over time.

Can a startup cybersecurity company get SOC 2?

Absolutely. In fact, starting SOC 2 preparation early is advantageous because you can build compliant processes from the ground up rather than retrofitting them. Many early-stage cybersecurity companies pursue SOC 2 Type I in their first year to unlock enterprise sales conversations.

How often do we need to renew SOC 2?

SOC 2 reports cover a specific time period (usually 12 months). To maintain continuous compliance and provide current reports to clients, most companies undergo annual audits.

What happens if we fail the SOC 2 audit?

There’s no formal “pass” or “fail.” Instead, auditors issue an opinion — unqualified (clean), qualified, adverse, or disclaimer. Exceptions are noted in the report but don’t prevent you from sharing it. The goal is continuous improvement, and most companies address exceptions before their next audit cycle.


Ready to Accelerate Your SOC 2 Journey?

Getting SOC 2 certified doesn’t have to mean starting from a blank page. The most time-consuming part of the process is building out your policies, procedures, and control documentation — and that’s exactly where most cybersecurity companies get stuck.

Our ready-to-use SOC 2 compliance template bundle gives you professionally written, auditor-tested documentation including:

  • Information Security Policy
  • Access Control Policy and Procedures
  • Incident Response Plan
  • Risk Assessment Framework
  • Vendor Management Policy
  • Change Management Procedures
  • Business Continuity and Disaster Recovery Plan
  • And 20+ additional templates mapped directly to SOC 2 Trust Services Criteria

Built specifically for technology and cybersecurity companies, these templates are designed to be customized quickly and accepted by leading CPA audit firms. Stop spending months writing policies from scratch and start your audit-ready journey today.

[Browse our SOC 2 Template Bundle →] and get audit-ready in weeks, not months.

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