FAQ
How do I receive my product?
After checkout, you will receive an email with a secure download page. Generic products are typically generated quickly; tailored products may take longer because they use your intake responses.
Can I customize the documents?
Yes. Every generated document includes a polished PDF and an editable DOCX version. Toolkit packages also include editable operational files such as CSV and text files.
Does ComplianceAutomator collect evidence automatically?
No. ComplianceAutomator provides evidence checklists and guidance, but it does not currently connect to systems like Google Workspace, Microsoft 365, AWS, Azure, GitHub, HR tools, or identity providers to collect live evidence automatically.
Will this make my company compliant?
No product can make a company compliant by itself. ComplianceAutomator helps you create the documentation foundation: policies, procedures, checklists, evidence guidance, and operating materials. Your team is still responsible for implementing controls, assigning owners, collecting evidence, operating the process, and working with auditors or advisors where needed.
When should I use ComplianceAutomator?
Use it when you need a practical starting structure before or alongside a consultant, auditor, security review, or GRC platform. It is especially useful for founders and lean teams that want to do the early compliance groundwork themselves without starting from random files or a blank document.
How is this different from a template library?
Static template libraries give you files to edit manually. ComplianceAutomator generates a documentation foundation from a structured workflow: policies, procedures, checklists, evidence guidance, and toolkit files designed to become an execution plan.
Why not just ask ChatGPT to create the documents?
You can, but the hard part is not only writing text. The hard part is getting a consistent packet that maps policies, procedures, evidence expectations, owners, and next steps into something your team can review and execute. ComplianceAutomator packages that starting structure for you.
What if I did not receive the email?
Check your spam folder, then contact support and we will resend your download link.
Do you provide legal advice?
No. ComplianceAutomator provides documentation and operational guidance, not legal advice. You should consult a qualified professional for legal, regulatory, or audit-specific decisions.
What is your refund policy?
If there is a delivery issue or product defect, contact support and we will make it right or provide a refund where appropriate.